504-353-WISE (9473) admin@healthpsychnola.com

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Practice Information Regarding COVID-19

The health and well-being of our patients, staff, and community remains the highest priority at HealthWise Psychology. We would like to offer the following practice-specific information for current and potential patients, as well as general resources to aid in answering any questions and concerns during this difficult time.

Practice-Specific Information

  • We are offering telepsychology services for existing patients where illness would prevent face-to-face therapy sessions. We have secure phone and videoconferencing tools, and are monitoring insurance companies to see if coverage will be provided for this service. As always, you are encouraged to reach out to your individual plan to verify your benefits and coverage prior to any visits. Click here for the ClientPortal Telehealth FAQ.
  • Our office has a private entrance and restroom. 
  • We are taking the following precautions to protect our patients and help slow the spread of the coronavirus.

    • Office seating in the waiting room and in therapy/testing rooms has been arranged for appropriate physical distancing.
    • My staff and I wear masks.
    • My staff maintains safe distancing.
    • Restroom soap dispensers are maintained and everyone is encouraged to wash their hands.
    • Hand sanitizer that contains at least 60% alcohol is available in the therapy/testing rooms and at the reception counter.
    • We schedule appointments at specific intervals to minimize the number of people in the waiting room.
    • We ask all patients to wait in their cars or outside until no earlier than 5 minutes before their appointment times.
    • Credit card pads, pens and other areas that are commonly touched are thoroughly sanitized after each use.
    • Physical contact is not permitted.
    • Tissues and trash bins are easily accessed. Trash is disposed of on a frequent basis.
    • Common areas are thoroughly disinfected at the end of each day.
  • Anyone experiencing symptoms of illness are encouraged to stay home and contact your healthcare provider. We are happy to be flexible regarding cancellation policies and will do our best to accommodate those needing to reschedule. We appreciate your patience as we work together.

Contact Info

Fax Us: 504-353-9474

OFFICE LOCATION

3536 Holiday Dr, Suite B

New Orleans, LA 70114

Frequently Asked

Do you accept insurance?

I am an in-network provider for several insurances, including Blue Cross, Aetna, Tricare, and Humana. I will verify your benefit coverage prior to us meeting, and will request the following information to do so: insurance company, customer service number on the back of your card, your member and group IDs, and your birthdate as well as the subscriber’s birthdate. Please note that benefits are an agreement between you and your insurance company. I cannot guarantee any insurance coverage or reimbursement. If you have eligibility concerns or questions, please contact your insurance provider directly.

Are all services covered by insurance?

Whether your insurance will cover services depends on your individual plan as well as the service. Some services are not covered by insurance, such as educational/academic testing. We will be happy to work with you to make sure you get the best services you need with payment options whenever possible.

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3536 Holiday Dr, Ste B, New Orleans, LA 70114